There are plenty of times when in-person troubleshooting isn’t possible. Maybe you and the other person live in different cities, or you work in different offices or the world is on lockdown due to a ...

With the release of the Windows 10 Fall Creators Update in October, Microsoft quietly slipped in the new Quick Assist program that many people I spoke to did not know about. Quick Assist is a remote ...

Quick Access is a location in File Explorer where you can pin the folders that you open most frequently. Apart from that, it also shows the recently opened folders. Quick Access is available on the ...

File Explorer is one of the crucial components of the Windows operating system. It allows us to navigate and manage files and folders on our PC. One of the most useful features of File Explorer is the ...

New Windows Remote Help app supports remote and hybrid employees Your email has been sent As companies went remote at the start of the COVID-19 pandemic, it quickly became obvious that enterprise VPNs ...

Following a recently documented Black Basta ransomware vishing campaign, Microsoft Threat Intelligence acknowledged May 15 that a financially motivated threat actor tracked as Storm-1811 since ...

Financially motivated cybercriminals abuse the Windows Quick Assist feature in social engineering attacks to deploy Black Basta ransomware payloads on victims' networks. Microsoft has been ...