"Liquor is suffering from an IT platform which is pretty old-fashioned," McLeod told analysts at an earnings briefing. "And that's something we're looking at investing in," he said. The move would ...

Coles' extensive supermarket network is a competitive advantage due the dominance of in-store sales and the ability to offer convenient and cost-efficient click-and-collect to its customers. Currently ...

Coles has updated the way shoppers use its Click & Collect delivery service — and it's prompted some customers to lash out.

Australian grocery chain giant Coles currently gains valuable data on its customers' purchasing habits, but only if they use the company's loyalty card upon checkout either online or on in-store.

Coles has shut down a viral conspiracy theory about “electronic signature” technology tracking customers in-store. A shopper posted on Facebook alleging the supermarket was tracking customers with ...

A newly trolley feature at Coles has made grocery shopping more convenient and even 'fun' – yet many people are unaware of its existence. Alessia Allfree and Taz Zammit recently shared a video on ...

"As the first retailer in Australia to introduce AI-powered trolleys, we’re excited to offer our customers a convenient and engaging way to shop in-store, helping them save time, manage their budget, ...