Many enterprises these days employ both customer relationship management (CRM) and enterprise resource planning (ERP) in the drive to keep pace with the modern digital economy. CRM focuses primarily ...

With an abundance of consumer data generated daily, business owners are witnessing a more complex business environment than ever post-pandemic. If customer information is not handled properly, it will ...

SAP is the market share leader in the CRM, ERP, and SCM spaces, according to three reports from Gartner Dataquest. Gartner, which has traditionally measured market share in terms of new license ...

The distributed ledger technology has already become highly fragmented, making it difficult for companies to push ahead with real-world uses. On top of that, Gartner expects that fragmentation to ...

In the dynamic landscape of modern business, adaptability is paramount. The ever-evolving needs of customers, coupled with the advancement of technology, continually challenge companies to seek ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

For the past few years, Microsoft's Dynamics CRM and ERP business has been in dotted-line no-man's land, organizationally. When Microsoft unveiled its "One Microsoft" reorg in 2013, the Dynamics ...

Having control over your CRM system is vital, and that control can be tenuous when relying on vendors for updates, customizations, and consulting. That’s where open-source solutions come in—and thanks ...

ValueFirst Messaging Private Limited, a leading MVNO (Mobile Virtual Network Operator), has launched SMS Gateway Plug in Services for ERP / CRM Software. The unique SMS gateway plug-in service is ...