This restaurant is known for its friendly and attentive staff, and we've uncovered the secrets behind its above-and-beyond customer service.

Discover which fast food chains lead in drive-thru speed and service satisfaction according to QSR's 2024 report.

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

It’s called “fast food” for a reason, but some restaurants do it better than others. A new report from Intouch Insights and ...

The 2025 results of the Drive-Thru Study are out. While Chick-fil-A and Dutch Bros might not be the fastest, they led the ...

Taco Bell emerged as the fastest, with an average wait of four minutes and 16 seconds, while Chick-fil-A, despite being the ...

Fast food drive-thrus are typically convenient, often open late, and, most importantly, pretty fast. Places compete to be faster and better than their competitors, but only one can reign supreme as ...

Microwaves are a convenient appliance in your own kitchen. But when you’re spending money at a restaurant, even a fast-food ...