Users can make a reservation or book an appointment via the Groupon mobile application or Groupon.com at the time of purchase or afterwards. The program highlights a growing emphasis on using mobile ...

This is the Groupon Promise, prominently plastered all over the Groupon site: If the experience using your Groupon ever lets you down, we’ll make it right or return your purchase. Simple as that. But ...

Groupon took a pasting on Wall Street last week as rising acquisition and marketing costs left investors jittery about the firm’s transition to reduce reliance on its daily deals business. This is ...

Groupon laid off 130 customer service representatives who were working remotely. The online-deals company is consolidating "frontline customer-service efforts in our offices," a spokesman said. "The ...

Groupon is cutting about 20 customer service employees in Chicago. After the layoffs, Groupon's local headcount will be about 2,000, down from a peak of about 2,500 in 2012. Overall, the online deals ...

Groupon threatens OpenTable with discount plan. July 2, 2013 -- Thanks to Groupon, you can get a discount now of up to 40 percent at such upscale eateries as New York's Le Cirque, Miami's Bistro ...

Chicago-based Groupon has laid off 130 customer-service employees, the company said Thursday. The employees were remote workers, and the company did not say whether any of them were based in the ...