The eBay Resolution Center is an online interface to help buyers and sellers report and resolve conflicts, such as not receiving an item and not receiving payment for an item. The system is used as a ...

Having your eBay account suspended can be a major setback, especially if you rely on the online marketplace for income. It’s a good idea to familiarize yourself with eBay’s policies to avoid account ...

Next, explain why you're leaving, and then click Submit. Soon after, eBay will email you to confirm it's closed or to request more information to finalize the closure. This article explains how to ...

Now that you’ve found a bargain or won an auction on eBay, you probably wonder how long you have to wait before getting your hands on your item. eBay will usually send this info by email, but you can ...

Whether it was an accidental click, an impulse purchase or an eBay auction item you found at a better price, you have the ability to cancel an eBay order before or after you pay for the item. In ...

eBay is quietly canceling a much-used e-mail address, which has some members worried. Next month, the online auction giant will close its direct e-mail link to SafeHarbor, its department that responds ...

A buyer has two days to pay for an item on eBay from the time of their purchase. After two days, a seller can open an Unpaid Item Case, prompting the buyer to pay or resulting in a loss of buyer ...