Forbes contributors publish independent expert analyses and insights. In an era dominated by AI, algorithms, and automation, it’s easy to feel that career success hinges on mastering technology - not ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Communication is one of the most critical skill sets for any ...

Building a business is all about building relationships, and one of the most important elements of a relationship is effective communication. Communication doesn’t happen unless both parties practice ...

As a counselor educator and supervisor, I have often trained new lay and professional counselors in the art of listening. I consider this the most important intervention in therapy when helping ...