Photo: Getty Images. Illustration: Reagan Allen. Businesses spend millions of dollars every year on marketing schemes to draw in new customers. As important as that is, businesses should really be ...

The partnership, along with Booz Allen Hamilton, produced the report to examine what makes employees stay with an organization, what retention techniques and tools are available to federal human ...

It would be wonderful if businesses could keep all of their customers forever. Obviously, this would lead to long-term sustainable growth and immense success. Unfortunately, this is wishful thinking ...

To enable business growth, retention of both staff and clients is vital. With staff turnover rates as high as 54%, retention is currently a significant challenge for all managers and directors. And ...

Bankers have finally realized that keeping a customer is generally more profitable than acquiring a customer. There are several reasons: Seasoned customers keep much higher balances. They tend to have ...

Client retention is arguably one of the most important aspects of your business. It takes a lot of hard work to draw clients into your business, whether that be through online or offline efforts, so ...

Restaurant staff turnover isn't just a problem for team morale – it's a major issue for their bottom line. The real cost of turnover is estimated to be between 33% of and two times the employee's ...

When employers find skilled, hard workers, they keep them happy by developing and implementing employee retention strategies. Gone are the days when employees were happy with just a raise or a bonus.

With increasingly competitive environments and struggling economies, today’s organizations are trying to stay afloat in rough waters. Internal and external pressures are placing demands on ...

Finding good employees is challenging for any business. Even if you manage to find good workers, retaining them is another challenge. High turnover suggests worker dissatisfaction, which reflects ...