The crowd-sourced review site Yelp unveiled a new feature that uses AI and customer reviews to rate common facets of nightlife and food-related business. The new Review Insights feature is available ...

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Be fair, concise, and embrace the fact that that no one will truly care. Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has written more than 1,500 ...

Yelp remains an influential tool for keeping business owners on their toes, ensuring that their customer service is as good as possible. But if you decide one day, for reasons of your own, that you ...

Yelp boasts almost 150 million unique monthly users and practically a quarter million unique reviews–numbers that rival Google and Facebook for reviews. According to a recent survey, 89 percent of ...

As tensions flare over war in Gaza, local businesses have felt the sting of bad reviews motivated by politics rather than purchases. Online, people who have never visited an establishment or bought ...