on Hotwire is a surprise – and not a good one. The hotel is in a neighborhood that’s not exactly known for its safety. Can she get a refund? Q. I’ve read your articles about Hotwire, and unfortunately ...

Ashley Norris' hotel reservation on Hotwire is a surprise — and not a good one. The hotel is in a neighborhood that's not exactly known for its safety. Can she get a refund? Question: I've read your ...

Q: I just booked a hotel room in New Orleans through Hotwire. It seemed like a great deal. The listing was for a 4.5 star hotel. I started looking around their website, trying to determine what the ...

Q: I have had a very tough time dealing with Hotwire to be reimbursed for a flight that was canceled due to bad weather, and I am hoping that you can help me. I was scheduled to fly round-trip from ...

Q: I booked a prepaid, nonrefundable rental car through Hotwire. Then, a few days later I booked another car for the same dates by mistake. I tried to cancel one of the bookings and request a refund.

Q: I just booked a hotel room in New Orleans through Hotwire. It seemed like a great deal. The listing was for a 4.5 star hotel. I started looking around their website, trying to determine what the ...