If you signed up through Netflix.com, these are the steps for canceling your subscription from a desktop or mobile browser: Tap your profile icon in the top-right corner and select Account from the ...

In fact, depending on how you initially signed up for the service ... (such as Comcast/Xfinity, Verizon or T-Mobile), you’ll need to cancel via their app, website or customer support.

If you're a Comcast customer who is employed, you might want to think twice before waging a campaign of complaints about bad service with the cable company. Why? Because if your employer has a ...

It seems like every time I turn around, my bill has gone up. Comcast’s cable service has gone down so often in the past year that it should be giving its customers a partial refund. Barbara ...

Comcast Internet ... to the following service people who worked with us (twice) and answered all of our questions... Anna, Ulizes, Luis, Esmeralda. All four of these customer service ...

Becca Richards and her neighbors have been without their Xfinity internet. After contacting the 13 Help Team, her service was ...

The network expansion will bring high-speed internet as well as mobile, entertainment and security services from Xfinity and Comcast Business to Bridgeport.

The reversal suggests that AI technology is yet to compete with the nuance and emotional capabilities of human workers, particularly in cases such as customer service, where a sense of empathy is ...

What would you do if your internet provider blamed you for not receiving the speeds you’d been charged for, then told you it ...

over and above good customer service and support after a transaction. Yet most businesses continue to spend more resources on brand marketing and customer acquisition than on training and building ...

While Comcast has received the most press this year for its legendary, but perhaps improving, customer service -- the company did not even make Consumer Reports fifth annual "Naughty & Nice" list.

Comcast Cable Service offers cable services ... and my experience with Xfinity customer service has been incredibly frustrating. I spent more than two hours on the phone, getting transferred ...