AI and the CXO are reshaping customer experience as leaders build adaptive systems that respond in real time to customer needs and expectations.
A viral video shows a heated fight between an Urban Company service provider and a customer, involving pushing and hair ...
As winter weather moves into the Kansas City area, a new app is offering homeowners another option for snow removal, without ...
An idea becomes a business only when people vote with their wallets. The challenge? Tracing a deliberate path from customer problem to profit.
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Competitive tensions between banks and mobile-based fintechs as drivers of service pricing and access in Nigeria
Walk into any banking hall in Lagos today and you can feel the quiet pressure in the system. People still want a place to keep money safe, but they also want speed, clear pricing, and fewer surprises.
A Jan. 22 Buncombe County briefing offered updates on winter storm preparedness and resources. Here's what you need to know.
U.S. airlines issue travel waivers and warn of widespread disruption as treacherous weather conditions threaten to snarl ...
Sending out timely payments to employees is critical to your operations. Here are the best payroll services to automate payments while avoiding human error.
Deep dive into SAML architecture for CTOs and Engineering VPs. Learn why SAML 2.0 is the enterprise standard for SSO and how to handle complex XML assertions.
Delivery apps like DoorDash, UberEats, and GrubHub have changed the restaurant business forever. They increase sales but also squeeze margins with commissions ranging from 15-30%. Meanwhile, a ...
Public–private partnerships can play a key role in both tackling and preventing money muling in Ukraine and beyond.
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