Ambitious electric service affordability legislation faced dozens of recommendations for improvements across a two-hour ...

Patty Merrick, a resident and Homeowners Association president of the Concord Estates subdivision, said her bill has risen ...

Kacey Mathews, a 22-year-old customer service representative, went viral on social media for wearing a sweater and jeans to ...

The Central Arkansas football family is grieving the loss of former lineman Dylan Desper, who passed away at the age of 27.

As companies turn to AI agents to solve manpower constraints, over nine in 10 APAC consumers say they want clear explanations for AI-driven decisions ...

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

KLM is alerting passengers to fraudsters claiming to be customer service representatives. These scammers pose as staff ...

A Hyderabad man lost around Rs 2.5 lakh in an online scam orchestrated by fraudsters masquerading as customer service ...

“Rest periods or coffee breaks running from five (5) to twenty (20) minutes shall be considered as compensable working time.” ...

Retail and sales positions are also being reshaped, according to the report, as the experience economy changes the nature of ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

The most in-demand jobs in Canada for 2026 and the average salary for each position have been revealed. This year's top ...