Kacey Mathews, a 22-year-old customer service representative, went viral on social media for wearing a sweater and jeans to ...

Patty Merrick, a resident and Homeowners Association president of the Concord Estates subdivision, said her bill has risen ...

Ambitious electric service affordability legislation faced dozens of recommendations for improvements across a two-hour ...

The Central Arkansas football family is grieving the loss of former lineman Dylan Desper, who passed away at the age of 27.

Some retailers are stocking up on the one-cent coins while they still can, while others are rounding transactions to nickels.

Helpline and call centre staff are a bunch of hardworking people who often get abused by customers, writes Caitríona Redmond ...

She managed to gain brief access to her Instagram account, but before her eyes, she was watching someone message Meta's ...

The Board of Directors of Oma Savings Bank Plc ("OmaSp” or the "Company”) has approved the Company’s strategy and financial ...

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BATON ROUGE, La. (WAFB) - Delta Utilities customers packed a town hall meeting Tuesday to voice frustrations over rising gas ...

Delmarva Power customers in Delaware could soon see higher electric bills as the utility seeks a nearly $70 million increase ...

A chatbot is still a chatbot. And that’s the problem. While GenAI has helped contact centers deliver better automated experiences, these gains are strictly incremental, not transformational. Customers ...