The data comes from the agency’s quarterly Customer Satisfaction Survey, which was conducted for the first time since 2023.

Amid a looming "transit death spiral," SEPTA said they received record-high customer satisfaction scores in a recent survey.

SEPTA reported its highest score in its quarterly customer satisfaction surveys on Thursday. The transit authority averages a ...

SEPTA says riders are happier and crime is declining, as transit officials advocate for additional state funding to avoid a ...

SEPTA approves budget that could result in nearly half of its services being cut without state funding Starting July 1, SEPTA faces a $213 million budget deficit, which will lead to cuts starting on ...

An accident involving a pickup truck and a freight train early Tuesday morning temporarily suspended service on SEPTA's Doylestown line.

SEPTA's board adopted a doomsday budget that will dramatically cut service to South Jersey in the coming months.

According to the American Customer Satisfaction Index, Chick-fil-A was voted the highest in customer satisfaction for the 11th consecutive year.

Fast-food customer satisfaction rankings show Chick-fil-A leading for the 11th year. Panda Express and Popeyes made the biggest gains, while McDonald's remains at the bottom.

Philadelphia commuters are set to lose dozens of bus routes, rail stations and five rail lines starting August 24, after the city’s transit agency SEPTA voted on Thursday to approve a 2026 ...