Niccol said Starbucks was founded on customer experience, and wants to return the brand to a position of excellence.

Starbucks will give salaried workers only a tiny pay increase. Add that to the long list of mistakes made by CEO Brian Niccol ...

The move will impact approximately 80-90 Starbucks "Pick Up" stores across more than 20 states, including locations in Illinois. Some spots are facing permanent closure while others will be converted ...

When Starbucks Corp. tapped Brian Niccol as chief executive officer in 2024, it cited the “critical need for a transformative leader” in justifying the hire. If performance significantly improves, the ...

Starbucks will provide a modest 2% hike to all salaried employees in North America this year, the company told Reuters on ...

Starbucks CEO Brian Niccol said the company's pickup-only locations no longer match the coffee chain's vision for a warmer ...

Starbucks will provide a modest 2% hike to all salaried employees in North America this year, the company told Reuters on ...

Starbucks is working on a turnaround effort that includes better service, shorter wait times and more inviting stores.

Starbucks salaried employees, such as store managers, are set to get a 2% raise in 2025 amid the company's turnaround plan.

Starbucks will roll out its “Green Apron Service” model to all 11,000 U.S. company-operated stores by September, according to ...

Starbucks CEO sets a new service goal for baristas in order to improve in-store experience for customers, changes happen at ...

Restaurants are starting to see a drop in traffic and pressure from higher commodity prices and labor costs. So, it's no ...